Privacy Policy

Effective Date: 08/21/2024
Last Updated: 08/21/2024

Introduction


At Thermal Support LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and make a purchase from thermalsupport.com. By using our website, you consent to the practices described in this policy.

Information We Collect


Personal Information


We may collect personal information you provide when using our services, including:

  • Name
  • Email Address
  • Postal Address
  • Phone Number
  • Payment Information

This information is collected during account registration, newsletter subscription, or when making a purchase.

Automatically Collected Information


When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP Address
  • Browser Type
  • Operating System
  • Referring URLs
  • Pages Visited

This data helps us enhance your shopping experience and improve our services.

How We Use Your Information


We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about your orders and other inquiries
  • Personalize your shopping experience
  • Improve our website and services
  • Prevent fraud and ensure security
  • Sharing Your Information

We may share your personal information with third parties to help us provide and improve our services. For example:

  • Shipping Partners: For delivery of your orders
  • Payment Processors: For secure transaction processing
  • Marketing Services: For targeted advertising and remarketing campaigns

We do not sell your personal information to third parties.

Cookies and Tracking Technologies


We use cookies and similar technologies to collect information and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Data Security
We implement various security measures to protect your personal information, including encryption and secure servers. Access to your data is restricted to authorized personnel only.

Your Rights


Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of data collection and marketing communications
  • Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you via email if the changes are significant.

Contact Information


If you have any questions or concerns about this Privacy Policy, please contact us at:
Thermal Support LLC
3280 NC Hwy 69 Ste 3, Hayesville, NC 28904
(678) 580-3822